GDPR Compliance

Our Commitment to GDPR

mauve-blossom is committed to protecting your personal data and respecting your privacy rights in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines our approach to data protection and your rights as a data subject.

Data Controller

mauve-blossom acts as the data controller for personal information collected through this website and in the course of providing our garden care services. We determine the purposes and means of processing your personal data.

Contact details:
mauve-blossom
47 Meadow Lane
Sheffield, S11 8QT
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We only process personal data where we have a valid legal basis to do so. The lawful bases we rely on include:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights and freedoms do not override those interests.

Your Data Subject Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate personal data.
• Right to Erasure: You have the right to request deletion of your personal data in certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your data in certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format.
• Right to Object: You have the right to object to processing based on legitimate interests or for direct marketing purposes.
• Rights Related to Automated Decision Making: You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.

Exercising Your Rights

To exercise any of your data protection rights, please contact us using the details provided above. We will respond to your request within one month. In certain circumstances, we may extend this period by two months where requests are complex or numerous, and we will inform you if this is the case.

We may request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Data Security Measures

We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data where appropriate
• Regular assessment of our security measures
• Staff training on data protection
• Access controls limiting who can access personal data
• Secure disposal of data when no longer needed

Data Breach Procedures

In the event of a personal data breach, we have procedures in place to investigate the breach, assess the risk to individuals, and notify the Information Commissioner's Office (ICO) where required within 72 hours. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

International Data Transfers

We do not routinely transfer personal data outside the United Kingdom. If such transfers become necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk

Last updated: October 2024