Privacy Policy

Introduction

This privacy policy explains how mauve-blossom collects, uses, stores, and protects personal information when you use our website or services. We are committed to ensuring that your privacy is protected in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address, postal address)
• Information about your property and garden requirements
• Service preferences and enquiry details
• Technical data such as IP address, browser type, and device information
• Information about how you use our website

How We Use Your Information

We use your personal information for the following purposes:

• To respond to enquiries and provide quotes for our services
• To deliver garden care and landscaping services you have requested
• To communicate with you about your service arrangements
• To improve our website and services
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent (where you have given clear consent for us to process your data)
• Contract performance (where processing is necessary to fulfil a contract with you)
• Legitimate interests (where processing is necessary for our legitimate business interests)
• Legal obligation (where we are required to process data by law)

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Contact and service records are typically retained for six years following completion of services.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. Access to personal information is restricted to employees and contractors who need it to perform their duties.

Your Rights

Under data protection legislation, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties without your consent, except where necessary to provide our services or where required by law. We may share information with service providers who assist us in operating our business, provided they agree to keep this information confidential.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please refer to our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us:

mauve-blossom
47 Meadow Lane
Sheffield, S11 8QT
United Kingdom

Email: [email protected]

Last updated: October 2024